Due to ongoing problems with Coronavirus / Covid 19 we feel we must make the following changes to how we provide our services to the community for the overall safety of staff, clients and service users.

From the end of March clients can receive telephone advice only.  We are sorry for any difficulties that this may cause.



We provide free, confidential and independent advice on a drop-in basis. No appointment required. Please call us on 028 9073 5690 if you require further information.


Core Services

  • Drop in advice clinics and appointments from our centre in the East Belfast Network Centre.
  • Telephone advice.
  • A limited home visit service is available for those who are housebound depending on resources.
  • Volunteering opportunities for local people offering accredited training and work experience in advice work and administration. 

Specialist Services

  • Representation at Social Security Tribunals.
  • Mental Health Outreach Services working with Mental Health Teams in Community and Hospital settings.