Telephone and Drop In Advice


Due to ongoing problems with Coronavirus / Covid 19 we feel we must make the following changes to how we provide our services to the community for the overall safety of staff, clients and service users.

For the time being clients can receive telephone advice only.  We are sorry for any difficulties that this may cause.



Community Advice Training (CAT Project)

If you need advice you can come to one of our drop-in advice sessions, you do not need an appointment unless it is to get a DLA, PIP or AA form filled in. 

If you require assistance with a PIP form, a Disability Living Allowance Form or an Attendance Allowance Form, you will need to call us on 028 9073 5690 to make an appointment.

For telephone advice, please contact us on 028 9073 5690.

If we are unable to speak to you immediately, please leave a message and we will get back to you within a day.


We provide a drop-in FREE, confidential and independent advice in the EBIAC offices at the following times:

Monday 9.30am - 11.30am
Tuesday 9.30am – 11.30am
Wednesday 9.30am – 11.30am
Thursday 2.00pm – 3.30pm

Advisers also attend the following free outreach advice clinics:

Tuesday (9.30am - 12.30pm) Form filling at Lagan Village Youth and Community Centre, 15 Ballarat Street off Ravenhill Road, Belfast BT6 8FW.  Please ring 02890 456993 to book. 

Thursday (9.30am - 12.30pm) Drop-in at Short Strand Community Centre, 26A Beechfield Street, Belfast BT5 4EQ.

Friday (9.30am – 12.30pm) Drop-in at Tullycarnet Community Support Services, Tullycarnet Primary School, Kings Road, Belfast BT5 7EH









The East Belfast Independent Advice Centre will be closed for the Easter Week from Monday 5th April 2021 to Friday 9th April 2021 inclusive.  It will re-open on Monday 12th April 2021 at 9.00am.